The cost of poorly planned change is costly both to finance and human resource. Well-planned change communications will get the results of commitment, stakeholder engagement, and good execution. This session will present a practical approach to change, whether you are implementing a new policy, service line or introducing an EHR.
Assessment and planning tools presented in this session will provide you a structure to assemble the right team to plan change communications and a framework to execute. The change planning tool will be demonstrated. Technology and EHR case studies will be emphasized.
By the end of this session, you will be able to
• Adopt an established 8-step planning process for change management for strategic infrastructure, technology, and process improvement initiatives.
• Identify the right people to help plan change and be champions.
• Implement planning tools for leaders assess the situation, consider key messages and implement change as smoothly as possible.